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Refund/Cancellation Policy

At Xantatech, we have complete confidence in our abilities to deliver the wide range of services and e-biz solutions that we offer. We work dedicatedly to achieve the goals and complete the project assignments offered to us by different type clients. We always ensure that no such circumstance may occur that any client needs to cancel the ongoing project/assignment and ask for refund. However, in any case, any client wants to cancel the services or projects and ask for refund, the following policies will be in effect.

 

Refund/Cancellation Policy

Clients can request to block the service or cancel the service at least 7 days prior to start of the next term/session of the ongoing services. If you have already paid for the next term/session in advance, we will refund your money in such a case. Once the project is approved from client’s end, we are not liable to make any modification to the project. After approval, the project can neither be rejected nor cancelled. Any modification after approval of the project will be chargeable. If the client rejects the project within 7 days review period, we will make necessary modifications to the project. However, if Xantatech considers there is no valid reason for rejection, we will not make any modification and we will not be liable for refund in such a case. Clients must pay within the due date and time. In case Client is failing to do so, Xantatech reserves the right to block client’s ongoing project work or terminate it without refunding any money paid earlier by the client. If a client has already paid for next term/session and we have not received any request to block or cancel the services, we will continue working for the Client’s assignment for the next session; considering Client is agree to receive our services. If we do not receive payment for next term/session within 7 days, we will block the services offered to Client from our side. In any case, if any client violates the Xantatech’s Terms and Conditions or Policies, we can block the services offered to client without refunding any money paid by client in advance. Clients can take help of Xantatech online chat, phone communication or e-mail communication to resolve any issue with Xantatech services.

Please go through Xantatech’s Refund/Cancellation policy from beginning to end. Having any query, please get in touch with us. You can call, write an e-mail, or chat with our online representative.

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Xantatech Highlights

  • An ISO 9001:2008 Company: This speaks about our standards, quality of services and customer centric approach. Xantatech as a company always lives up to client’s expectations. We never mind going extra mile for our valuable clients. We believe in offering 100% client satisfaction.
  • Agile Development Process: We incorporate agile development process. Our web designing, web development and SEO activities are based upon the requirements of a client’s project. We strictly follow the Non Disclosure Agreement and Service level agreement as dealt with a client. 95% + of our clients have appreciated our agile development process.
  • 100% Transparent and Honest Working System: We provide 100% honest and transparent working system, wherein clients always get reports on their ongoing projects. Clients can anytime ask for status of their projects and we will revert with requisite information.
  • 1000+ Clients Globally: Distance and offshore locations have never been problem for Xantatech while rendering top quality web services to clients located in different parts of the world. This is the reason we have created more than 1000 satisfied clients across the globe. You can always be in touch with us through online chat, Skype, e-mail or telephone communication.
  • Your work is our first priority: We always put client’s work on top priority. We have been able to serve many clients within very tight deadlines. We always try to learn a client’s requirements and develop the project work according to informed requirements. View our affordable web services and contact us to know the details!!!